![\"\"](\"https:\/\/bertrand.pl\/wp-content\/uploads\/2024\/03\/IMG_0212-1360x1020.jpg\")
<\/figure>\n\n\n\nThe biggest challenge was on the second day. There are so many people that it's hard to keep track of them, and you don't want anyone to be waiting, not necessarily intentionally left out, not to feel ignored. Often you had to improvise quickly, especially if you wanted to talk to a specific person. For example with Paul, our sales manager. A customer comes over, we greet each other nicely, and he politely asks how I'm doing. <\/p>\n\n\n\n
- Everything's all right. And with you? \u2013 I say. \u201cGreat,\u201d he replies mechanically, and I can already see that he's looking around the booth. \u2013 Can I help you with something? - I'm asking. - Actually yes. Can you tell me where Paul is?<\/p>\n\n\n\n
And it wasn't like only one person asked about Our friend from Ohio. There were a lot of questions, especially on the second day. Our dear Paul made sure that the Bertrand stand was visited by quite a large group of customers.<\/p>\n\n\n\n The second thing that stuck in my mind is that Americans are... terrible gadget lovers. But not in the sense that they have new iPhones or smartwatches (although they probably do). I'm more concerned about such collectors of marketing materials. All kinds. At the front we had a table, something like a reception desk, with our bags, pens, nets and small curtains for the laptop camera. The last one especially surprised the guests, they took it in their hands and looked at it from every side.<\/p>\n\n\n\n - What is this? \u2013 they asked. \u2013 It's a cover for the laptop camera \u2013 we explained politely. -Really? \u2013 they expressed surprise. \u2013 They didn't expect it at all. In fact, we could have told them it was anything. Once we even gently released one participant to whom we told him it was a mini processor. \u201cYou're making a fool of me,\u201d he looked in disbelief. - NO. Seriously. \u2013 Really?!<\/p>\n\n\n\n Well, okay, I did. But I also quickly corrected him.<\/p>\n\n\n\n Ending this thread, one guy said straight: - Funny gadget. But it's useful, I'll take it - and he took two pieces of this tiny miracle in his hand. \u2013 You are probably the only company that has something like this.<\/p>\n\n\n\n Gadgets were disappearing from our reception wholesale. Not just these caps. Bags, pens, everything. I remember a few months before the fair, we were wondering what to take with us.<\/p>\n\n\n\n \u2013 Americans love collecting things like this. They take whatever they can and as much as they can, argued our director, Olaf. To be honest, we didn't quite believe him. Well, it's a prestigious event, Vegas, and people will grab bags and pens from a Polish company. And here's a surprise.<\/p>\n\n\n\n I think what made our company stand out was - apart from great products - the atmosphere. We had a really cheerful, although always professional team, but they had a rather unconventional way of conducting conversations. We held competitions for our clients in which they won our gadgets and it really worked. Probably no company has ever thought of something so trivial.<\/p>\n\n\n\n The second issue is an individual approach to the client. They were delighted with how our salespeople conducted the conversation, how they talked about the products, but also about the company itself. The way the conversation was conducted was also not standard, sometimes light and joking. At some point, already on the third day, we were approached by a salesman, Mateusz, an incredible talker. \u2013 Did you know that customers take photos with me? \u2013 he suddenly says. Like him, you never know if he's telling the truth or if he's fooling you. And although we saw that he had a nice contact with customers, we didn't fully believe him. <\/p>\n\n\n\n He returns half an hour later. Next to him is a guy in his forties, elegantly dressed. \u2013 Take a photo of us \u2013 he hands over the phone, and the customer... positions himself next to him. With a smile, satisfied. \u2013 I have already taken a dozen or so of these photos \u2013 says our friend, then says goodbye politely, and we are still in a bit of shock.<\/p>\n\n\n\n Really. He didn't go dark.<\/p>","protected":false},"excerpt":{"rendered":" Szykujesz si\u0119 kilka miesi\u0119cy. Tygodnie mijaj\u0105, jakby je kto\u015b z bicza strzeli\u0142. Czujesz, \u017ce zbli\u017ca si\u0119 co\u015b wyj\u0105tkowego. Dla firmy szansa, dla Ciebie przygoda \u017cycia. A potem jest wtorek, 27 lutego, godzina 9:00 , stoisz z kole\u017cankami i kolegami na stoisku i\u2026 nie czujesz tej wielkiej ekscytacji. Wszystko wydaje si\u0119 takie normalne, a ten t\u0142um […]<\/p>\n","protected":false},"author":7,"featured_media":3432,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"categories":[58,156],"tags":[62,61,163,164,191,161,165],"class_list":["post-3431","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-z-zycia-firmy","tag-bertrand","tag-drzwi","tag-ibs","tag-las-vegas","tag-targi","tag-targi-budowlane","tag-usa"],"yoast_head":"\n![\"\"](\"https:\/\/bertrand.pl\/wp-content\/uploads\/2024\/03\/IMG_0391-1360x1020.jpg\")
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